Privacy Policy

Effective Date: May 4th, 2025

1. Introduction

Welcome to Tenumbra (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website [tenumbra.com]. This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

2. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Such as your name, email address, phone number, or other contact details when you voluntarily provide them (e.g., via contact forms or email).
  • Non-Personal Information: Such as browser type, IP address, device information, and referring URLs, collected automatically through cookies and analytics tools.
  • Cookies and Tracking Technologies: We use cookies to improve user experience and analyze website traffic. You can opt out of certain types of tracking as described below.

3. How We Use Your Information

We use the information we collect for purposes including:

  • To operate and improve our website
  • To respond to inquiries or requests
  • To analyze website usage and performance
  • To enhance user experience

4. Cookie Usage and Opt-Out

Our website uses cookies, including Google Analytics, to gather non-identifying information about how visitors use our site. This helps us understand traffic patterns and improve our services.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

You may also adjust your browser settings to disable or manage cookies.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with:

  • Service providers who help us operate our website or analyze performance (e.g., analytics providers)
  • Authorities if required by law or legal process
  • Business partners in connection with a merger, acquisition, or sale of assets

6. Data Security

We take reasonable steps to protect the personal information you provide from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure.

7. Your Choices

You may:

  • Opt out of non-essential cookies as described above
  • Choose not to provide personal information through forms
  • Contact us to request access or updates to any personal data you have submitted

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Tenumbra
ten@tenumbra.com
1657 Whiteside Way
Metcalfe. ON K0A 2P0
Canada